How we built a streamlined parking payment interface for Sydney Fish Market

A clear customer-facing flow for parking payments.
Sydney Fish Market required a straightforward interface for customers paying for parking using their ticket number.
Avalency developed the frontend experience and interaction flow, taking users from ticket entry to viewing the amount due and through the navigation required to continue with payment.
The interface was then handed into the wider system for backend integration, keeping the customer-facing experience clearly separated from the underlying parking and payment services.
Turning a transactional parking process into a simple interface.
The experience needed to guide customers through a short but important sequence without unnecessary friction: enter a parking ticket number, retrieve the relevant payment state, understand the amount due, and continue toward payment.
Each screen and transition needed to communicate the next action clearly while providing the frontend states and interaction logic required for integration with the wider parking system.
We built the frontend flow around the essential payment steps.
Avalency developed the customer-facing interface and frontend interaction logic for the parking payment journey, including ticket-number entry, payment-amount presentation, and the navigation between each stage of the flow.
The work focused on keeping the experience concise and easy to follow while structuring the frontend so the backend team could connect the live ticket, parking, and payment functionality into the finished interface.
- 01
Flow Mapping
We mapped the customer journey from entering a parking ticket number through reviewing the amount due and proceeding toward payment.
- 02
Interface Development
We developed the customer-facing screens, interaction states, and navigation required to move through the parking payment experience.
- 03
Integration Handoff
The completed frontend flow was structured for the backend team to connect the live ticket and payment functionality into the interface.
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