Information We Collect
We collect information that you provide directly to us, such as your name, email address, company name, and project details when you fill out a contact form or engage our services. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behaviour through cookies and similar technologies.
How We Use Your Information
We use the information we collect to provide and improve our Services, communicate with you about projects and inquiries, send relevant updates with your consent, analyse website usage to improve user experience, comply with legal obligations, and protect against fraudulent or unauthorised activity. We do not sell your personal information to third parties.
Data Sharing & Disclosure
We may share your information with trusted service providers who assist us in operating our website and delivering our Services, subject to confidentiality agreements. We may also disclose your information if required by law, in response to a valid legal process, or to protect our rights, privacy, safety, or property. In the event of a merger or acquisition, your information may be transferred to the successor entity.
Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Client engagement records are retained for up to five (5) years after the completion of a project. You may request deletion of your data at any time, subject to our legal obligations.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities, request data portability, and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided at the end of this policy.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms, to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@avalency.com. We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.
Last updated: 2026-04-01